Lewis JohnstonlTechnical Support Analyst Here to help! ProfileI began working in the sector in 2021 when I started a Student Placement with Excellimore, remaining with the company throughout my education as I progressed to become a Senior Technician. During the first months and year I felt as though I never stopped learning new tips, tricks,…
Shelly StolarekService Co-ordinator Do unto others as you would have them do unto you – Be Kind! ProfileI am currently the Service Co-ordinator for the Managed Services Team, which plays to my strengths of organization, planning and scheduling. Throughout my career I have continually found that my planning skills have been required in some form,…
Ewa DutkoFinance Manager I really enjoy being surrounded by geeks and hearing all IT innovations first hand! Profile From an early age I always liked solving puzzles. So, it was no wonder I particularly enjoyed mathematics, where unravelling complex equations was where I excelled. I moved to Edinburgh from Poland 10 years ago with a…
Zoe Lazenby-CarrollTechnical Support Analyst Life is too short to do the things you don’t love doing – Bruce Dickinson ProfileLove to help solve IT issues, what new technologies are coming and even doing the paperwork. StatsQualifications 3rd Year Honours in Cyber Security Azure FundamentalsExperience IT Sector – 3 Years Customer Service – over 15 years…
Martin ShielsClient IT Manager How can I help? ProfileSince helping the headteacher press Shift+Break on the BBC Micro at primary school in the ’80s I’ve been helping folk get the best out of technology ever since. I joined Excellimore in 2002 and working in a number of roles, have loved helping our clients make sense…
Jenel.ReidBuisness Administrator “Excellent customer service is not an act, but a habit.” Profile With 10+ years experience delivering customer service in various sectors, acting as an experienced specialist has allowed me to develop the skills and confidence needed when supporting complex needs. Identifying and resolving what may be deemed ‘out the norm’ is a challenge…
Ernie SmithProfessional Services Engineer “Here to help make technology work for you” ProfileSince I was really young, I have had a strong desire to work in the computing industry. Technology has always been a topic of conversation while growing up. My parents work in IT, so it has probably influenced me more than I know…and…
James CraigTechnical Support Analyst “I enjoy the day-to-day problem-solving that supporting our clients brings” ProfileI first joined Lugo in 2010 working on the helpdesk to support our customers. In 2016, I had the opportunity to run my own business coaching children’s rugby before returning to Lugo in March 2023. During this time, I also worked…
Brian AndersonTechnical Support Analyst “Proud to be supporting businesses from our base in Edinburgh for over 12 years” ProfileI started my career working within the IT Department of a Government Agency where I worked mainly on the helpdesk. My experience saw me promoted to Helpdesk Supervisor until I left after over 20 years of service!…
