Lugo has a long affiliation with Housing Associations in Scotland. Some of our team have been working with Housing Associations providing IT Support and Solutions for over 30 years.
We fully understand the expectations placed upon this sector including cyber security adherence, Freedom of Information, and other regulatory factors. These are now a standard part of the daily operations of a Housing Association, often driven by the Scottish Housing Regulator.
As a dynamic IT Managed Services Provider, Lugo has helped Associations rise to this challenge by the measured use of technology appropriate to their requirements.
We stand out from the crowd by delivering technology and services that are individually matched to each Association. Our goal is to achieve the best possible business outcomes for each client.
Our Business Development Lead for Housing Associations, Steven McGuire, has been working with Associations since the late eighties. During his career he has gained a vast knowledge of the sector having worked with many of Scotland’s Associations from as far afield as Invergordon to Stranraer. Steven is well known within the sector.
Fraser, Phil, Chris and Billy provide the project management, network design and high level IT Support function for most of our Housing Association clients. They are all highly qualified and skilled practitioners providing second and third line support to our helpdesk when required.
Housing Associations require that suppliers demonstrate willingness to invest in their own staff to ensure they receive development and they are working in a good environment that promotes health and wellbeing. Here at Lugo, we allocate staff at least one training day per month. These go towards gaining industry certifications from suppliers such as Microsoft, SonicWall, Cisco and general industry training such as cyber security.
Having well qualified staff helps maintain our position as Microsoft Solution Partners, putting us in the top 1% of Microsoft Solution providers in the world. This gives us access to invaluable product training and support resources.
Need help with your data move to the cloud?
Having achieved Microsoft Solutions Partner certification, we are well placed to provide these services along with our investment in staff certification, based around Microsoft 365, Microsoft Cloud Security and Azure certification.
Get in touch if you need assistance or advice around your move to the cloud, we have the inhouse expertise and experience to help.
Contact us if you are looking to tender for your ICT services we would be delighted to provide a proposal.
This enables us to provide an all-encompassing IT service to our clients. This additional expertise puts us in a very strong position to continue providing excellent solutions to our Housing Association clients. We have good working relationships with Housing Management Software providers such as SDM, Capita, Aareon, MIS and Kypera.
We work closely with Housing Management System providers taking ownership of issues, ensuring that there are no ‘grey’ area’s where services may overlap, ensuring problems are always managed to a successful conclusion.
Lugo also works with suppliers ensuring any upgrade/replacement projects such as server replacements, or migration to the cloud, are delivered with minimum disruption and a certainty that the new services are compatible with existing or future applications.
Lugo has clients all over Scotland, from the South of Scotland to Orkney.
We provide IT Support in the following areas:
Aberdeen / Aberdeenshire / Angus / Argyll & Bute / Clackmannanshire / Dumfries & Galloway / Dundee / East Ayrshire / East Dunbartonshire / East Kilbride / East Lothian / East Renfrewshire / Edinburgh / Falkirk / Fife / Glasgow / Highlands / Inverclyde / Inverness / Midlothian / Moray / North Ayrshire / North Lanarkshire / Orkney Islands / Perth / Perth & Kinross / Renfrewshire / Scottish Borders / South Ayrshire / South Lanarkshire / Stirling / Tayforth / West Dunbartonshire / West Lothian
“We really enjoy working with Lugo. They work with other clients in our sector, and have an excellent understanding of our business. The team are friendly and responsive. Support calls are always answered and addressed promptly. We’ve gotten to know Lugo’s staff in a short time; they are like an extension of our own team.”
“We started working with Lugo and Steven very recently. The service that we have received has been extremely responsive and thoroughly professional. Steven could not be more helpful, and he is clearly passionate about supporting HA clients to get the most from their IT in order to deliver for tenants and customers.”
“I have known Steve for over 20 years and benefitted from his ICT consultancy and services. Steve is honest and open in communications and has made a positive impact within the Housing Sector in Scotland.”
“As a client of Steven’s for more than 20 years, I can testify that he provides a first class ICT support, consulting and advisory service. He has an in-depth knowledge of our business sector which allows him to offer ICT solutions and advice that is appropriate for Housing Associations and our size of business.”