Lugo has provided great value outsourced IT Support to ICAS members since 2003. If you are looking for IT Support for your Accountancy Practice then you have come to the right place.
Lugo directors Ron and Liz both studied Accounting at university and have 42 years combined experience providing IT support and solutions to Accountants across Scotland. We believe the reason we have successfully grown our company organically is down to our honest and efficient reputation complimented with that personal touch, so when you phone us, you know who you are speaking to.
Above all, we want to enable you to make the most of the benefits robust, secure IT can bring to your organisation. As your IT Partner, we take time to understand your business. We’re here to support you, to ensure you can focus on running your business.
Lugo are constantly looking at new technologies and investing in the ones which suit our customers, so by partnering with Lugo you benefit from the wealth of knowledge and experience our engineers hold.
Lugo is the service provider of choice for accountancy firms who want the burden of IT taken off their shoulders. Just look at the list of products and services included in your fixed monthly user cost, perfectly tailored to the modern accountant:
- Phone, online and onsite support 8am-6pm Monday to Friday
- Covers all sites and devices used for business purposes
- Software, operating system and application support and updates
- 3rd party liaison with software vendors (e.g. Sage, CCH, Digita, Iris etc.)
- Server and cloud infrastructure support
- Microsoft 365 licence (see below)
- Cloud SaaS backup solution and file restore from cloud backup
- Cloud security mobile threat protection
- PC installation labour
- Cyber Essentials support
- Comprehensive reporting of support tickets, network and assets
- Strategy/Progress IT Director Meetings (see below)
- Online training on cyber security, Microsoft, wellbeing etc
Let Lugo help you advise your clients on best practice when it comes to Making Tax Digital and automation. We are experts in the accounting software field and can ensure your clients are working as efficiently as possible, making the most of the technology available to them, while keeping cyber resilience at the forefront of their business.
Included in your monthly cost, Lugo can provide the services of a part-time IT Director to act as the most senior executive in your business responsible for the information technology and computer systems that support your business goals. The IT Director will be one of the key contributors in formulating strategic goals for your organisation, managing the implementation of new technology to increase information security and integrated systems management. The average salary for an IT Director is £70,000, however they normally only have exposure to a single organisation on a day-to-day basis. This could leave them unaware of innovation in your market and advances in IT technology that could make a huge difference to your business efficiency. Engaging with Lugo as your IT Director gives you access to a wealth of knowledge but for a fraction of the price.
We encourage all of our customers to become Cyber Essentials certified. This simple, but effective, Government backed scheme, helps you to protect your organisation, whatever its size, against the most common cyber attacks.
Cyber attacks come in many shapes and sizes, and by taking our advice, you are more likely to prevent these attacks. We will support you through this journey and help you familiarise yourself with cyber security terminology, gaining enough knowledge to begin securing your IT.
You can go for entry level Cyber Essentials certification, which is self-certifying, or for those who want to take cyber security further, you can go for Cyber Essentials Plus certification.
Lugo has clients all over Scotland, from South Scotland all the way up to the Orkney Islands. We provide IT Support for Accountants in the following areas:
Aberdeen / Aberdeenshire / Angus / Argyll & Bute / Clackmannanshire / Dumfries & Galloway / Dundee / East Ayrshire / East Dunbartonshire / East Kilbride / East Lothian / East Renfrewshire / Edinburgh / Falkirk / Fife / Glasgow / Highlands / Inverclyde / Inverness / Midlothian / Moray / North Ayrshire / North Lanarkshire / Orkney Islands / Perth / Perth & Kinross / Renfrewshire / Scottish Borders / South Ayrshire / South Lanarkshire / Stirling / Tayforth / West Dunbartonshire / West Lothian