James Craig

Technical Support Analyst

“I enjoy the day-to-day problem-solving that supporting our clients brings”

Profile picture of James Craig


I first joined Lugo in 2010 working on the helpdesk to support our customers. In 2016, I had the opportunity to run my own business coaching children’s rugby before returning to Lugo in March 2023. During this time, I also worked for the Royal Mail where I found out just how tiring a postman’s job can be!
Before I ventured into the world of IT, I was a professional rugby player with Glasgow Warriors and also played for my home country, Scotland, four times!
I am now back on the helpdesk at Lugo and loving helping the clients and the day-to-day problem solving that comes with it!


Microsoft MCSE 2003
Comptia A+

I have worked in the IT sector for 6 and a half years