Andrew WardTechnical Support Analyst Definitely sugar whether that be in the form of biscuits or sweets or both. ProfileI have been working within the IT industry for almost 4 years now although have had a passion for IT for over 15 years which started with me building my own computer. I am currently a Technical…
Sean VenablesTechnical Support Analyst “In a world where you could be anything, I choose to be as friendly and helpful as I can” ProfileI began my career in IT in 2018 as part of a Apprenticeship scheme, and since then I’ve continually developed my skills across a wide range of technologies, systems, and working environments.…
Euan AitkenTechnical Support Analyst Life is what you make of it. ProfileI am a recent university graduate, enjoying my first IT role as a Technical Support Analyst at Lugo, where I am gaining hands-on experience in a fast-paced technical support environment. I am keen to continue developing and learning, both personally and professionally, and in…
Emma DoyleService Desk Co-ordinator “Bringing my customer service skills & knowledge to the tech sector” ProfileWith over ten years of experience in customer service and operations within the UK energy sector, I’ve led high-performing teams, driven process improvements, and built strong client relationships across a range of roles—from frontline support to managing entire departments. In…
Tino IssaraPlacement Student Certified IT Wizard, Turning Computers Off and On Again Like a Pro ProfileI’m Tino, a Tech enthusiast currently pursuing a BSc in Informatics for Business at Napier University. As a student technician at Lugo. For over a year now, I’ve been the friendly face behind the helpdesk tackling IT issues and making…
John McKenzieSenior Technical Support Analyst As You Were. ProfileAll of the aspects of our work at Lugo are interesting, and my favourite part is working with clients on the technical projects that come along. As we work through these projects, there are always “gotchas” and other hurdles to overcome but that’s usually the most fun…
Ciara WeatherupFinance Manager I love working as part of a friendly and fun team here at Lugo and making sure our clients feel the Lugo Love! ProfileI joined Lugo (which at the time was called ScotICT) in 2007 to support with the administration and bookwork. As the company has grown my role has constantly changed…
Kyle DuncanTechnical Support Analyst “You can fail at what you don’t want, so you might as well take a chance on doing what you love.” ProfileI previously drove an overhead crane for a Foundry / Industrial Machine shop before I took the leap of faith to go back into full-time education, studying Cyber Security at…
Adam StrongeClient IT Manager Transforming IT challenges into secure, efficient solutions. ProfileAs a Client IT Manager at Lugo, I specialize in advising clients on enhancing their cyber security and IT infrastructure. My role involves conducting thorough reviews to identify security gaps, providing strategic budget planning advice, and ensuring that all technology and environments are up-to-date…
Fernando NestaresTechnical Support Analyst Short and Spicy ProfileBalancing my role as a helpdesk technician with my university studies, driven by a passion for computers and problem-solving. Gym enthusiast, DnD adventurer, climbing addict, and a fan of smoky whisky by the campfire. Proudly a Linux user. StatsQualifications NPA Cyber security and systems HND Networking and Cyber…
