Marcus FoxTechnical Support Analyst Profile I began my career in IT support a long time ago, something I’ve always enjoyed, it’s always good to be able to convert your passions into reality through various roles over the years. I’ve always had a natural interest in IT, building, upgrading and repairing computers was a hobby of…
Phil McGuireTechnical Support Analyst “Work hard and treat others the way you would like to be treated #bekind” ProfileI started my career in IT when I embarked on my HND in 1998 and worked in Customer Service, before progressing through to becoming a customer facing IT Engineer with ITFA in 2006. This is where I…
Rod BrownTechnical Support Analyst “Happy to be supporting customers to become more cyber secure” Profile I joined Lugo in January 2020 and am based in the Dundee office. I’m keen to learn more about the Microsoft 365 and Azure platform as emerging technologies, along with cyber security. At Lugo i am second line on the…
Alan O’RiordanSenior Technical Support Analyst “Be the Bee” ProfileWhile studying for my degree in Information Systems at Napier University I was a member of the Royal Artillery volunteers and had a year of work placement at the Grangemouth Refinery. After graduation I then passed exams to become a Microsoft Certified Professional before staring my IT…
Paul IzzettSenior Technical Support Analyst “Supporting customers in the public and private sector for 24 years” ProfileI started my career in the RAF, maintaining Jaguar and Tornado flight simulators until made redundant in 1996. I used this opportunity to train for a career in IT as a Novell CNE. I started with CNS2000 and worked…
Steven McGuireBusiness Development Consultant “Building relationships and secure IT systems for Housing Associations across Scotland” ProfileI began my career as an Electronics Design Engineer for a mainframe computer manufacturer helping to design and test circuit boards. This gave me a good foundation for moving on to Computer Support just as personal computers were starting to…
Scott McCaigProject Co-ordinator “A self confessed nerd, I love getting into the detail and solving problems.” ProfileAfter completing my Bachelor’s degree at Abertay University, I took my first steps in the world of project management working in a small video game company. My next role was within the recruitment marketing industry where I worked on…
Chris ReynoldsTechnical Team Leader “Making technology work for your business” ProfileI joined Lugo in February 2009 and can’t believe where the time has gone! My business card says Technical Support Analyst which can be anything from crawling around in loft spaces, to installing servers, and just about everything in between. I started my career at…
Nick PyeOperations Director “Passionate about success through strategy, innovation, creativity and workplace culture” ProfileI’m a business leader with over 25 years of experience, having held a variety of executive positions helping to grow technology businesses. Prior to joining Lugo in 2022, I founded Youmanage HR Ltd, a market leading and unique software-as-a-service (SaaS) platform, designed…
Fraser McGarrieTechnical Director “Keeping Lugo and our customers abreast of the latest developments in IT” ProfileAfter working in Glasgow’s October Café as a barman & waiter and completing a Consumer Protection course at University, I travelled the world for a few years. It was while I was living in Australia that I first worked in…
