At Lugo, we invest in our clients and in our staff development; we’re proud to demonstrate our continual professional development by achieving certification as a Microsoft Gold Partner. A Microsoft Gold Partner shows commitment to technical excellence and employee development that benefits our clients too.
Tech sector staff benefit greatly from ongoing development and training, exactly what happens at Lugo. Happy employees means less staff turnover and that in turn leads to happier clients. Whilst there are many meaningless certifications in our industry, the Microsoft Partner program demonstrates varying levels of competency and can help you make an informed decision when choosing a tech partner.
Why choose a Microsoft Gold Partner such as Lugo?
At a sporting event you would not go for silver or bronze, you go for gold. When choosing a Microsoft Partner, you should do the same. A Microsoft Gold Partner will offer your organisation the best when it comes to overall knowledge, experience and support.
Gold competency represents the highest level of certification available for a Microsoft Partner. Lugo, having achieved this level of certification, can proudly boast to be among the top 1% of Microsoft Partners in the world.
Lugo undertakes to go through regular audits to demonstrate our proficiency, skill set and experience in order to maintain our certification.
Why choose Lugo as your IT Support partner over non-certified providers?
A Microsoft Gold Partner is always up to date
Microsoft solutions and competency requirements are always evolving. Lugo stays on top of these changes. Choosing Lugo to be your managed services partner will provide you with an IT support company who has stayed up to date with the latest Microsoft technologies and staff who are trained and certified accordingly.
Lugo meets the highest standards
Rigorous standards need to be met. Training and certification is ongoing and must meet meticulous ongoing annual assessments from Microsoft. Technical staff must pass core value examinations with further additional speciality certifications also required.
This is important as you choose a supplier as you can be sure that a Microsoft Gold Partner ‘knows what they are doing’! Also because of the number of qualified staff required, you can be sure there is adequate qualification and expertise in place should we lose a member of staff. In other words, there is a strong pool of qualified expertise at Lugo.
Lugo has a direct link to Microsoft Support
Rarely do we need to contact Microsoft for external support due to our strong set of skills. Should we do however, we have direct access to advanced support from the Microsoft Business Solutions team of experts. This is important as it enables us to provide faster response times for technically challenging issues with the ability to escalate through the Microsoft direct support chain.
Lugo can offer proof of concept
Our Microsoft Gold Partner status gives us access to a huge range of products that we can download for internal use, and to provide test platforms for our clients. This means we can offer our clients access to a test bed to prove that a particular solution will work for them.
Also, we have access to Microsoft consultants who can engage with our clients, with funding available from Microsoft. This can be very useful if you are ready to proceed with a solution, but would like to see proof of concept before committing financially.
Lugo has a large team of qualified technical staff with knowledge of a wide range of Microsoft Solutions such as Microsoft Azure, Microsoft 365, Microsoft Server and Desktop. This has contributed both to our excellent reputation for providing world class managed services, and also to our reputation as a Microsoft Gold Partner.
We are providing these services across Scotland with staff located throughout the country. Feel confident that choosing Lugo as your Microsoft Gold Partner you will be working with a professional IT Support partner dedicated to providing you with the best managed services solution available.
We are here to help
Contact us to discuss your requirements, you will find us friendly and helpful. You can make an appointment with one of our consultants or send in an enquiry from this page using the form. If you prefer, email us at firstname.lastname@example.org or call on 03300 242 242, we would be delighted to help with your enquiry.