December As we wrap up the year, we want to thank you for your continued trust and partnership. Here’s this months Lugo Lingo with everything you need to know to keep your business running smoothly over the festive season and into January. Festive Support Hours – We’re Here for You The holidays are just around…
The Email That Wasn’t The Email That Wasn’t: How a Simple Scam Cost £100,000 It looked routine: the logo was perfect, the tone familiar, and the request urgent but reasonable. “Please process this payment today.” The finance team acted quickly. After all, it came from the boss. Except it didn’t. By the time anyone realised,…
What if the biggest risk to your business isn’t lurking in the unknown, but hiding in plain sight, right in your IT setup? For many Scottish businesses, cyber security feels like a never-ending game of whack-a-mole. New threats pop up and budgets stretch ever thinner. But here’s the twist: the most powerful defence isn’t another gadget or software licence. It’s the strength and quality of your IT…
Talk It Out: How Microsoft Dictate and Transcription Tools Can Boost Productivity Typing out documents can be time-consuming and mentally tiring, especially if you’re dyslexic (like me) or prone to sore hands after long sessions at the keyboard. That’s where Microsoft Dictate comes in. Built into Word and Outlook, Dictate lets you speak your thoughts…
Cloud Compliance in Scotland – Why It Matters and How to Get It Right Why Resilience Matters – Lessons from AWS On 20 October 2025, a major outage at Amazon Web Services (AWS) disrupted operations for a wide range of organisations, including HMRC, the Financial Times, Netflix, Slack, and leading e-commerce platforms. The incident…
October Welcome to Lugo Lingo! We’re thrilled to launch the first edition of Lugo Lingo, your monthly newsletter. From critical updates like the Windows 10 end-of-support to thought-provoking stories on AI, cyber crime, and innovation in Scotland, we’ve got you covered. You are welcome to share this with your broader team or let them subscribe…
IT refresh plan: keep your people productive, your data secure, and your budget predictable In a fast‑moving digital world, the kit you bought a few years ago won’t cut it forever. An IT refresh plan keeps your people working faster, your risk lower, and your costs under control — with fewer surprises and more structure.…
In the rapidly evolving landscape of business communication, staying ahead of the curve is crucial for maintaining a competitive edge. As organisations continue to adapt to the demands of a digital-first world, the need for a unified communication platform has never been more apparent. Microsoft Teams Phone emerges as a powerful solution, offering a comprehensive…
Cloud telephone system BT are discontinuing analogue voice and digital voice services such as ISDN in 2025. If you are still using ISDN lines on your telephone system you need to consider a replacement system now. Other thoughts for changing: Is your on-premise telephone system no longer fit for purpose? You can’t easily expand your…
