Testimonials:

“I am writing to express my thank you for the good work you have done recently for us; in particular in this difficult time we are relying more on the ability of our staff to work remotely and you were most helpful in setting up Microsoft Teams for me to allow this. In addition to this, your colleagues have provided great service and support to allow us to operate and continue staff working from home. Thank you from us all at Atom TPM.”

“Phil has provided essential technical support to all of the team at Clark Andrews.  This has enabled us to work remotely in challenging times.  We are grateful for all of his patience, help and support.”

“Lugo has provided support to Gillespies for a number of years now, and I have always found the team to be very helpful and professional. The advent of the Coronavirus and the introduction of remote working has brought its own challenges. Phil has been excellent at resolving issues, keeping me informed of progress and complements his knowledge with a great deal of patience for those not so IT literate!”

“We moved to Lugo as our IT provider mid-2019 and we are very happy with our decision. I have found Phil to be very responsive, knowledgeable and also very personable. Phil deals with any problems efficiently and professionally, which gives us confidence with the day to day running of our business. Nothing is ever too much of a problem for Phil, he is very patient with everyone at Clarks!”

“Rod has been an invaluable support to our organisation going through cyber essentials re-accreditation. Our working environment has changed since our last accreditation such as we are all now home working so I was a little apprehensive to get started this year. Rod took all that apprehension away. He is so knowledgeable and organised. He took the stress away from my non-tech mind as he explained and supported us through each step of the process. Rod kept in contact regularly with updates and was flexible in his working. I feel much more informed and confident about our IT security. I would highly recommend using Lugo for IT support and can’t thank Rod enough.”
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“Rod has been a great addition to the Lugo team. Despite only recently joining he has hit the ground running – assisting Douglas Laing with our usual ‘obscure’ questions and queries that would probably have other IT support teams scrambling. He has provided immediate assistance where possible which has been greatly appreciated by our company (as has been the standard of service that Lugo have always provided). I’m sure Rod will fit in very well with the team at Lugo.”

“Brian is always quick and reliable in resolving problems.”

“Brian has always been very responsive, timeous and helpful with resolving any issues Farleys needed answers to over the many years we have worked together.”

“We have worked with Brian for several years now and have always found him helpful, friendly and understanding of our business and the issues we face. He has been responsive to our needs whenever we have called and forms part of an excellent Edinburgh team we happily continue to work with.”

“Amanda has worked with Bridges Project since 2004 and we genuinely feel like she is part of our team. She is tenacious, never letting an issue drop until it is resolved and has been an invaluable source of knowledge and support.”