“Rod has been an invaluable support to our organisation going through cyber essentials re-accreditation. Our working environment has changed since our last accreditation such as we are all now home working so I was a little apprehensive to get started this year. Rod took all that apprehension away. He is so knowledgeable and organised. He took the stress away from my non-tech mind as he explained and supported us through each step of the process. Rod kept in contact regularly with updates and was flexible in his working. I feel much more informed and confident about our IT security. I would highly recommend using Lugo for IT support and can’t thank Rod enough.”