Artificial Intelligence (AI) is no longer a futuristic concept; it is a present-day reality reshaping workplaces globally. According to Microsoft’s 2024 Work Trend Index, AI adoption has surged, with 80% of employees within SMEs using BYOAI (Bring Your Own AI). This trend, while beneficial in many ways, also increases the threat that shadow IT can…
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In the rapidly evolving landscape of business communication, staying ahead of the curve is crucial for maintaining a competitive edge. As organisations continue to adapt to the demands of a digital-first world, the need for a unified communication platform has never been more apparent. Microsoft Teams Phone emerges as a powerful solution, offering a comprehensive…
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Navigating the Future: Preparing for Windows 10 End of Support As technology continues to advance, so must the operating systems that underpin our business operations. Microsoft has announced that it will officially end support for Windows 10 on 14 October 2025. This pivotal moment presents both challenges and opportunities for forward-thinking organisations. Here’s what this…
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Background Hillhead Housing Association 2000 is a community-focused organisation situated in the Hillhead area of Kirkintilloch. The Association owns and manages 830 properties and delivers high quality maintenance and housing services to tenants, as well as a programme of community support encompassing welfare rights and tenancy sustainment. Initial Understanding and Approach to Cyber Security Before…
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Wishing you a very Merry Christmas! From our team to yours! As we wrap up another year, we’d like to take a moment to pause, reflect on successes and challenges of 2024 and wish you a wonderful, relaxed festive season. This year, our team has grown stronger than ever, demonstrating our dedication to Leading,…
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At Lugo, we specialise in supporting accountancy firms with IT services tailored to their unique compliance needs. Recently, we attended the IRIS webinar, Turning Busy Season Challenges into Growth Opportunities, which brought together industry leaders to share strategies for navigating the busiest periods in the accounting calendar. This article explores the key lessons shared by…
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Zero Trust is a cutting-edge approach to cyber security that operates on the principle that no part of your network should be automatically trusted. Unlike traditional security models that assume everything inside the network is safe, Zero Trust requires continuous verification of every access request, regardless of where it originates. Key Principles of Zero Trust…
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Essential Prevention Strategies to Keep Your Data Safe The concept of the dark web, combined with the increasing prevalence of hacking, can ignite a sense of unease. While it often feels like the stuff of urban legends or historical conspiracies, the reality is far more immediate and threatening. Just as Guy Fawkes and his co-conspirators…
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QR Code Phishing: A New Digital Threat QR codes have become ubiquitous, seamlessly integrating into our daily lives. From accessing restaurant menus to purchasing event tickets, these square barcodes offer a quick and convenient way to obtain information. However, the surge in QR code usage has also attracted the attention of cyber criminals, who have…
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Background Ore Valley Housing Association, a Scottish housing association, was facing a number of IT challenges that were hindering their operations. Their aging infrastructure, reliance on outdated servers, and limited cloud capabilities were creating inefficiencies and security risks. Recognising the need for a modern, reliable IT solution, they sought out a managed services provider…
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