Rod Brown

Technical Support Analyst
Linkedin

“Happy to be supporting customers to become more cyber secure”

Profile

I started my career as an engineer and then joined the RAF as an electronics engineer. After 12 years service, I moved into the IT sector and have worked in a number of sectors including banking, insurance and retail.

I joined Lugo in January 2020 and am based in the Dundee office. I’m keen to learn more about the Microsoft 365 and Azure platform as emerging technologies, along with cyber security.

“I’m training to be a Lugo Jedi! I’m looking forward to working with clients to increase their cyber awareness.”

Outside of work I enjoy cycling, hill walking and have recently taken up astronomy with the purchase of a new telescope.

Stats

Qualifications

Bachelor of Science IT and Computing

Microsoft Certified
MS-900: 365 Fundamentals
MS-100: 365 Identity and Services
AZ-900: Azure Fundamentals
MS-500: Security Administrator Associate

Experience

22 years experience in the IT support sector

WHAT CUSTOMERS SAY ABOUT ROD

Angela Watt
Founder, Watt Property

“Rod has been a great support in setting up our Cyber Essentials, talking us through every step and making the whole process simple. Thanks Rod!”

Michelle Ramsay
The Scottish Union of Supported Employment

“Rod has been an invaluable support to our organisation going through cyber essentials re-accreditation. Our working environment has changed since our last accreditation such as we are all now home working so I was a little apprehensive to get started this year. Rod took all that apprehension away. He is so knowledgeable and organised. He…
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Paul West
Douglas Laing & Co. Ltd

“Rod has been a great addition to the Lugo team. Despite only recently joining he has hit the ground running – assisting Douglas Laing with our usual ‘obscure’ questions and queries that would probably have other IT support teams scrambling. He has provided immediate assistance where possible which has been greatly appreciated by our company…

CONTACT INFO

Phone : 03300 242 242
Email : rod.brown@lugoit.co.uk