Karl Cassidy

Technical Support Analyst
Linkedin

“If it’s worth doing, it’s worth overdoing!”

Karl Cassidy

Profile

Jinkies, you want to know about me?

At Lugo and in my professional life, my skillset is technology, but my passion is customer service. I like to get to know people, and feel like I’ve helped and made someone’s day.

I’m a loud Kiwi from New Zealand. I’m a nerd, a geek, a husband, a dog-dad and gamer. I like to go wild camping, and riding my motorcycle. In my weekends, I love to host and cook for friends and there is nothing better than sitting around a table with good food, good wine (or whisky…), good games and good times. New Zealand has the best barbeques, and I will challenge anyone on this!

Stats

I studied Computer Science at Massey University in New Zealand. One of the main takeaways from this was I now know WHY turning it off and on again works.

I have over ten years’ experience working in IT, doing everything from resetting passwords, to building computers, to setting up multi-site networks and modern authentication.

CONTACT INFO

Phone : 03300 242 242
Email : karl.cassidy@lugoit.co.uk