Chris Reynolds

Technical Team Leader
Linkedin

“Making technology work for your business”

Profile

I joined Lugo in February 2009 and can’t believe where the time has gone! My business card says Technical Support Analyst which can be anything from crawling around in loft spaces, to installing servers, and just about everything in between.

I started my career at IBM before moving to Dell, and then took two career breaks – the first to spend a year in Canada, and the second to travel around the world.

“As a technology geek, I love to explore the latest hardware and software, and this role is constantly keeping me on my toes as there is always something new to learn.”

In my spare time, I enjoy snowboarding, Formula 1 and spending time with my kids at the weekend.

Stats

Qualifications

Bachelor of Science with Honours Computing Science from Glasgow University.

Microsoft Certified
Microsoft Certified Systems Engineer Windows Server 2003
Microsoft Certified IT Professional Enterprise Administrator Windows Server 2008
Microsoft Certified Solutions Associate Windows Server 2012

MS-900: 365 Fundamentals
MS-500: Security Administrator Associate
MS-102: 365 Enterprise Administrator Expert
AZ-900: Azure Fundamentals
AZ-104: Azure Administrator Associate
AZ-140: Azure Virtual Desktop Specialty
AZ-305: Azure Solutions Architect Expert

SonicWall Network Security Administrator.

Experience

Dedicated to the IT services sector since starting my degree in the year 2000. Worked for IBM helpdesk support and was outsourced to work as part of the team at JP Morgan. Working for Dell hardware support for business gave me great grounding for my role at Lugo.

WHAT CUSTOMERS SAY ABOUT CHRIS

Catherine Crombie
Barrie Scott

“It is always a pleasure to speak to Chris, he is very knowledgeable and extremely helpful. Problems are solved with efficiency and good humour.”

Claire Henderson
Clark Andrews

“Chris is a very pleasant and soft natured guy. Nothing is ever a problem when asked and he is very helpful.”

Christine McLagan
Gillespie Inverarity & Co.

“I have known and worked with Chris for several years now. Our IT facilities are critical to our business and our services to clients, so having a trustworthy source of support is very important to us. Chris is an asset to the Lugo team and has an excellent reputation here at Gillespie Inverarity & Co.…

Ann McQueen
Johnston Smillie

“Chris is always so helpful, courteous and, just as importantly, so patient when I need him to sort out my computer problems. He quietly just gets on with fixing what needs to be fixed or finding new solutions to make things better again.”

CONTACT INFO

Phone : 03300 242 242
Email : chris.reynolds@lugoit.co.uk