Billy Herman

Technical Team Leader
Linkedin

“Service with a smile”

Profile

I have been working in IT since 1999, just in time for the Millennium bug scare for those old enough to remember.

I worked in an IT department for a bank for nearly 18 years. As part of a small team at the bank I was able to gain experience with desktops, servers, Mainframes and even ATMs. The bank collapsed in 2017 and that’s when I made the move to Lugo.

“Life at Lugo is challenging, rewarding and full of surprises – you never know who will call or what they may need help with.”

In my spare time I enjoy playing and watching football as well as spending as much time as possible with my kids.

Stats

Qualifications

HND Computing Technical Support, HNC Computing, PRINCE2 foundation, ITIL Foundation V3, SonicWall Network Security Administrator, Gamma Horizon Champion, Microsoft 365 Certified: Fundamentals, Identity & Services and Security Administration. Microsoft 365 Certified: Mobility and Security, Microsoft 365 Certified: Enterprise administrator expert

Experience

Over 20 years of experience providing technical support in a high pressure environment. My ability to adapt to many and varied changes in technology is a really handy asset in Lugo.

WHAT CUSTOMERS SAY ABOUT BILLY

Nick Pye
Youmanage HR

Our growing business has been supported by Lugo for 10 years and Billy is a joy to work with. He provides us with technical direction, insight and expertise, enabling us to take advantage of the latest technologies, which provides us with continued efficiency gains. Qualities such as being professional, caring and diligent make Billy our…

Craig Robertson
Frontline Safety

“Billy is always helpful and quick to resolve our issues; he has a broad knowledge of IT and more importantly the way we work, which is really welcome as our team continues to grow.”

CONTACT INFO

Phone : 03300 242 242
Email : billy.herman@lugoit.co.uk