Lugo’s mission is to build relationships with businesses to strengthen and secure IT infrastructures, while providing an excellent level of customer service.
About Lugo
We pride ourselves in really getting to know you and your business, with our industry knowledge being second to none, your IT is in safe hands with Lugo.
Lugo was formed in 2003 to provide IT Support and Services to businesses across Scotland. Ron founded Lugo and was quickly joined by Fraser who he’d worked with at the Sage Accountants Centre.
Ron and Liz both have an accountancy background, having studied Accounting and Finance at University, before Liz went on to work as an accountant in practice for three years before joining Sage.
This is how Liz met Ron and Fraser, as they all supported the same accountancy firms.
Along with Ron’s wife Ciara keeping track of the contracts, finances and legalities, we have a strong, caring leadership team at the heart of Lugo.
Over the years we have built a brilliant team who are part of our (ever growing) Lugo family. We go above and beyond every day to ensure our team are well looked after and our clients are always feeling the #LugoLove
Our Company Values
Leading | Uniting | Growing | Outstanding
We are the number one choice for Accountancy firms and Housing Associations in Scotland looking to outsource their IT support and services. Over the years our clients have kindly recommended Lugo, leading to us supporting a wide range of organisations including charities and other professional service businesses.
We are proud to work with ICAS and the SFHA; we run events to help educate their members on topics such as cyber security, Microsoft 365 and the cloud. We are also on the editorial team of the ICAS Technical Bulletin.
We continually invest in our team’s knowledge by keeping up-to-date with technical developments and attending industry events such as Accountex and Dattocon to ensure the advice we deliver to our clients is always ahead of the curve.
Our team are well educated on the technology we use internally and that we support for our clients. We run the Sage User Group Scotland and are on the panel for the Wolters Kluwer CCH user group in Scotland.
We have up-to-date technology qualifications as we believe the best customer service comes from continual investment in our entire team, in line with our company values.
The Lugo promise:
To put it simply, we are not happy until you feel the #LugoLove. We see ourselves as your trusted IT partner, ensuring your security and maintaining your critical business data and networks, whether on-premise or in the cloud.
We want you to feel the #LugoLove every time you contact us. This is in our DNA; our team are here to provide your team with technical knowledge and expertise delivered with professionalism and integrity.
Our team are located throughout Scotland delivering our promise daily to our clients, from Ayrshire in the west through Glasgow, central Scotland, Edinburgh, Dundee and the Highlands and Islands.
Our commitment to your cyber security:
The security of your data is paramount.
We provide you with a comprehensive security stack, access to cyber security training and ethical phishing services. Our security stack includes the latest endpoint, cloud, network perimeter and user web browsing protection.
We run a continual education program including online videos, face-to-face workshops, webinars, simulated phishing attacks and security awareness training. People who could be the weakest link in your defence can become your strongest point of protection.
Cyber Essentials
Cyber Essentials is a UK government information assurance scheme that is operated by the National Cyber Security Centre. It encourages organisations to adopt good practice in information security. If you wish to tender for some Government contracts, Cyber Essentials is a mandatory requirement. Find out more on our Cyber Essentials page.
We will help to put your company through Cyber Essentials certification.
