Brian Anderson

Technical Support Analyst
Linkedin

“Proud to be supporting businesses from our base in Edinburgh for over 12 years”

Profile

I started my career working within the IT Department of a Government Agency where I worked mainly on the helpdesk. My experience saw me promoted to Helpdesk Supervisor until I left after over 20 years of service! Some of my IT colleagues left at the same time to start a private company. I worked in this new venture for 6 years during which time we expanded our customer base, until I left under voluntary redundancy.

I then moved to BT where I stayed for 10 months doing change management until I joined Hence at the end of 2004. Hence became Lugo at the start of 2013 and the rest is history…………

“For a short time I worked at the Post Office over Christmas and New Year doing nightshifts; certainly an eye opener but some great characters!”

My hobbies include snooker, golf and football and I also enjoy gardening, which needs constant maintenance, a bit like the Forth Rail Bridge!

Stats

Qualifications

University of Life!  Microsoft 365 Certified: Fundamentals

Experience

Been dedicated to the IT profession for the majority of my working life.

WHAT CUSTOMERS SAY ABOUT BRIAN

Claire Lumsdaine
Victim Support Scotland

“Brian is always quick and reliable in resolving problems.”

Kenny McLaren
Farleys Windows & Doors

“Brian has always been very responsive, timeous and helpful with resolving any issues Farleys needed answers to over the many years we have worked together.”

Graham Bell
FAIR

“We have worked with Brian for several years now and have always found him helpful, friendly and understanding of our business and the issues we face. He has been responsive to our needs whenever we have called and forms part of an excellent Edinburgh team we happily continue to work with.”

CONTACT INFO

Phone : 03300 242 242
Email : brian.anderson@lugoit.co.uk