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Rod Brown.

Technical Support Analyst

Profile of Rod Brown

I started my career as an engineer and then joined the RAF as an electronics engineer. After 12 years service, I moved into the IT sector and have worked in a number of sectors including banking, insurance and retail.

I joined Lugo in January 2020 and am based in the Dundee office. I’m keen to learn more about the Microsoft 365 and Azure platform as emerging technologies, along with cyber security.

I’m training to be a Lugo Jedi! I’m looking forward to working with clients to increase their cyber awareness.

Outside of work I enjoy cycling, hill walking and have recently taken up astronomy with the purchase of a new telescope.

What Customers Say About Me

Rod has been a great addition to the Lugo team. Despite only recently joining he has hit the ground running – assisting Douglas Laing with our usual ‘obscure’ questions and queries that would probably have other IT support teams scrambling. He has provided immediate assistance where possible which has been greatly appreciated by our company (as has been the standard of service that Lugo have always provided). I’m sure Rod will fit in very well with the team at Lugo.
Paul West, Douglas Laing & Co. Ltd

Rod has been an invaluable support to our organisation going through cyber essentials re-accreditation. Our working environment has changed since our last accreditation such as we are all now home working so I was a little apprehensive to get started this year. Rod took all that apprehension away. He is so knowledgeable and organised. He took the stress away from my non-tech mind as he explained and supported us through each step of the process. Rod kept in contact regularly with updates and was flexible in his working. I feel much more informed and confident about our IT security. I would highly recommend using Lugo for IT support and can’t thank Rod enough.
Michelle Ramsay, The Scottish Union of Supported Employment

Rod Brown

Technical Support Analyst

Happy to be supporting customers to become more cyber secure


BSc IT and Computing,  Microsoft 365 Certified: Fundamentals and Identity & Services
22 years experience in the IT support sector
11 South Tay Street, Dundee, DD1 1NU
T 03300 242 242


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