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Brian Anderson.

Technical Support Analyst

Profile of Brian Anderson

I started my career working within the IT Department of a Government Agency where I worked mainly on the helpdesk. My experience saw me promoted to Helpdesk Supervisor until I left after over 20 years of service! Some of my IT colleagues left at the same time to start a private company. I worked in this new venture for 6 years during which time we expanded our customer base, until I left under voluntary redundancy.

I then moved to BT where I stayed for 10 months doing change management until I joined Hence at the end of 2004. Hence became Lugo at the start of 2013 and the rest is history…………

For a short time I worked at the Post Office over Christmas and New Year doing nightshifts; certainly an eye opener but some great characters!

My hobbies include snooker, golf and football and I also enjoy gardening, which needs constant maintenance, a bit like the Forth Rail Bridge!

What Customers Say About Me

We have worked with Brian for several years now and have always found him helpful, friendly and understanding of our business and the issues we face. He has been responsive to our needs whenever we have called and forms part of an excellent Edinburgh team we happily continue to work with.
Graham Bell, FAIR
Brian has always been very responsive, timeous and helpful with resolving any issues Farleys needed answers to over the many years we have worked together.
Kenny McLaren, Farleys Windows & Doors
Brian is always quick and reliable in resolving problems.
Claire Lumsdaine, Victim Support Scotland

Brian Anderson

Technical Support Analyst

Proud to be supporting businesses from our base in Edinburgh for over 10 years


University of Life!
Been dedicated to the IT profession for the majority of my working life
Belgrave Business Centre, 45 Frederick Street, Edinburgh, EH2 1EP
T 0131 523 1040


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